Helpful Tools
Verify your speeds and check your address availability.
Fast.com
Powered by Netflix. Use this to check if your connection is fast enough for 4K streaming without buffering.
Open Fast.comSpeedtest.net
The industry standard. Provides detailed info on Ping, Jitter, Upload, and Download speeds.
Run SpeedtestAddress Checker
Find out exactly what NBN technology (FTTP, FTTN, etc.) is available at your home or business.
Check AddressNBN Outage Map
Check if there is a known NBN outage or scheduled maintenance in your area before troubleshooting your equipment.
Check OutagesDowndetector
If your connection is fine but a specific service (like Netflix, Zoom, or your ISP) isn't working, check here.
View DowndetectorCloudflare Speed Test
A highly detailed speed test that provides advanced metrics like packet loss and "loaded ping" (crucial for gamers).
Run Advanced TestHow to get accurate results
Use an Ethernet Cable: WiFi results vary based on distance. For a true NBN test, plug in directly.
Stop Active Downloads: Ensure no one else is streaming, downloading games, or on video calls during the test.
Test at Different Times: Run tests at 3 PM and 8 PM to see if peak-hour congestion is affecting you.
WiFi Analyzer Apps
If your WiFi drops frequently or is slower than expected, your router might be sharing a frequency "channel" with your neighbors' routers. Download a free WiFi Analyzer app on your phone to scan for local interference.
- Android: Search for "WiFi Analyzer" in the Play Store.
- iOS: Use Apple's "AirPort Utility" (You must enable Wi-Fi Scanner inside your iPhone's main Settings app first).
Tip: Find the least crowded channel and update your router's wireless settings to use it.
Router Admin Gateways
To change your WiFi channels, network name, or passwords, you must log into your router's admin panel. Type one of these common IP addresses into your web browser's address bar:
The exact IP address and the default admin password are usually printed on a sticker underneath or on the back of your router.